Help Documentation 〉Purchasing and Billing 〉

View Purchase Receipts

An email receipt is sent to your account email address whenever you purchase services in Direct Mail. Your email receipt includes:

  • Order Number
  • Order Date
  • Customer Email
  • Customer Name (optional)
  • Company Name (optional)
  • Company Address and VAT (optional)
  • Payment Method
  • Itemized Charges
  • Total Charges

If you cannot find the email receipt that was sent to you, you can view a copy in Direct Mail:

  1. Open Direct Mail
  2. Choose Direct Mail > Direct Mail Account from the menu bar at the top of your screen
  3. Find the section titled Purchase History and click Show. A list of your previous purchases will appear.
  4. Click the order number to view the purchase receipt

If your email address has changed, please update your account email address.

If you need a copy of your receipt sent to an additional email address (for example, to the accounting department), please contact our support staff for assistance.

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