Help Documentation 〉Purchasing and Billing 〉

Money Back Guarantee

You can feel confident purchasing from us. We offer a 30-day money back guarantee on the purchase of any Direct Mail pricing plan. If you are unsatisfied for any reason, please contact us within 30 days of purchase for a refund.

  • Pay Per Email Plan: Unused email credits will be refunded back to you at the same price you paid for them.
  • Unlimited Plan: We will refund your first month's subscription fee, provided you have not sent more than 1,000 emails.
  • SMTP Access: You will be refunded first year’s subscription fee, provided you have not sent more than 1,000 emails.

Anti-Spam Policy

We take spam very seriously. Direct Mail must not be used to send unsolicited email. If you use Direct Mail to send email a list that does not meet our requirements, or if your account is found in violation of our Terms of Use, you will not receive a refund.

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